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How to Freelance with Less Stress and Anxiety

Treasa EdmondCommunication, Client Management, Goals, Mental Health Leave a Comment

Did you choose freelancing because of the freedom and flexibility it gives you? I did. I love working on my own terms. There’s a potential downside to being your own boss, though. Stress and burnout are very real dangers. Some of the more common stressors we face include client-related issues, irregular income, and feeling isolated. I’ve dealt with all of …

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10 Common Communication Mistakes and How to Fix Them

Treasa EdmondCommunication Leave a Comment

Communication is super important when dealing with clients. In fact, it’s one of the keys to building strong client relationships and ensuring that projects meet the client’s expectations. But even experienced freelancers and small business owners can make communication mistakes that lead to misunderstandings, delays, and project failure. Let’s talk about ten common communication mistakes that freelancers and small business …

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Don’t Overpromise and Underdeliver: How to Manage Client Expectations

Treasa EdmondCommunication, Client Management Leave a Comment

“This isn’t the quality of work I was expecting.” “We’d hoped you would be closer to done by this point.” “Honestly, this work isn’t up to par with what’s in your portfolio.” These are words you never want to hear from your clients. One of the biggest causes of client dissatisfaction is when you overpromise and underdeliver. Managing client expectations …

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9 Tips on How to Set Boundaries with Clients

Treasa EdmondCommunication Leave a Comment

Impatient texts, late payments, and inappropriate advances. These are all examples of clients who needed set boundaries (or a quick firing). Boundaries aren’t always top of mind when you’re working on a client management plan, but they’re essential. They help keep professional connections healthy and productive. The trick is to make sure everyone feels respected without pushing your clients away. …

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5 Essential Client Management Skills Every Freelancer Needs

Treasa EdmondCommunication, Client Management Leave a Comment

Welcome, fellow freelancers! As someone who’s been in the freelancing game for a while now, I’ve learned a thing or two about client management. And let’s be real. Every once in a while you’ll get a client who’s a real pain in the a$$. When I first started freelancing, I was lucky enough to land an anchor client right away. …

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Say it With Confidence: How to Discuss Rates

Treasa EdmondCommunication Leave a Comment

Are you able to talk about the big things with confidence or does talking with potential clients make your mouth dry? Do you dread waiting for your potential client to say, “So, what are your rates for this type of project?” You’re not alone. Most of us have difficulty talking about “difficult” topics. Money—especially when it comes to quoting prices …

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Client Communication: A Comprehensive How To Guide

Treasa EdmondCommunication Leave a Comment

This is a long one, but it’s worth the extra time! Effective client communication is one of the most important aspects of running a business. For clarification, when I say communication, I’m talking about every interaction you have with a client from the first time they see your website or book an appointment until you offboard them or finish your …