man in black suit jacket holding smartphone

9 Tips on How to Set Boundaries with Clients

Treasa EdmondCommunication Leave a Comment

Impatient texts, late payments, and inappropriate advances. These are all examples of clients who needed set boundaries (or a quick firing). Boundaries aren’t always top of mind when you’re working on a client management plan, but they’re essential. They help keep professional connections healthy and productive. The trick is to make sure everyone feels respected without pushing your clients away. …

With Confidence: woman in gray long sleeve shirt and blue denim jeans sitting on green wooden bench

Say it With Confidence: How to Discuss Rates

Treasa EdmondCommunication Leave a Comment

Are you able to talk about the big things with confidence or does talking with potential clients make your mouth dry? Do you dread waiting for your potential client to say, “So, what are your rates for this type of project?” You’re not alone. Most of us have difficulty talking about “difficult” topics. Money—especially when it comes to quoting prices …

two women sitting on chair

Client Communication: A Comprehensive How To Guide

Treasa EdmondCommunication Leave a Comment

This is a long one, but it’s worth the extra time! Effective client communication is one of the most important aspects of running a business. For clarification, when I say communication, I’m talking about every interaction you have with a client from the first time they see your website or book an appointment until you offboard them or finish your …